Last Updated: April 2026

Bayram Wear is committed to providing high‑quality children’s clothing to our wholesale partners. Because we operate as a B2B wholesale manufacturer, our return and refund rules differ from retail stores. Please read this policy carefully before placing an order.

1. Wholesale‑Only Return Policy

All sales are considered final unless the items received are defective or incorrect. We do not accept returns for:

  • Change of mind

  • Wrong size selection

  • Color variations

  • Unsold inventory

  • Customer ordering mistakes

2. Defective or Damaged Items

We carefully inspect all products before shipping.
However, if you receive defective or damaged items, you must:

2.1 Report the issue within 48 hours

  • Claims submitted after 48 hours cannot be accepted.

  • The 48‑hour period begins once the shipment is delivered.

2.2 Provide proof

Send:

  • Photos or videos clearly showing the defect

  • Order number

  • Quantity affected

2.3 Evaluation

Our team will review the claim and determine whether:

  • A replacement will be issued

  • A partial refund will be provided

  • A credit will be added to your account for future orders

3. Acceptable Reasons for Return

We accept returns only for:

  • Manufacturing defects

  • Wrong product shipped

  • Missing items from the series

  • Major damage caused before delivery

4. Non‑Returnable Items

We do not accept returns for:

  • Slight color differences (due to screen or dye variations)

  • Minor size variations (common in textile production)

  • Items damaged after delivery

  • Items used, washed, or altered

  • Series opened and mixed by the buyer

5. Return Shipping

  • If the defect is confirmed, Bayram Wear will cover the return shipping cost or offer an alternative solution.

  • If the claim is not approved, the buyer is responsible for all return shipping costs.

6. Refund Method

Approved refunds may be issued as:

  • Replacement items

  • Store credit

  • Partial refund

  • Full refund (in rare cases)

Refund method depends on:

  • Type of defect

  • Quantity affected

  • Availability of replacement stock

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7. Order Cancellations

  • Orders cannot be canceled after payment is confirmed.

  • If production has already started, cancellation is not possible.

8. Incorrect Address or Failed Delivery

Bayram Wear is not responsible for:

  • Delays caused by incorrect shipping information

  • Failed deliveries due to customer unavailability

  • Customs delays or fees

Any additional shipping costs will be the buyer’s responsibility.

 

9. Contact for Returns

To submit a return or refund request, contact us at:

  • Bayram Wear Factory: Syria u2013 Aleppo u2013 Khan al-Asal
  • Info@Bayram-wear.com